This Privacy Policy describes how EchoZen (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website or interact with our products and services. This policy applies only to information collected online through this website and does not apply to information collected offline or through other means.
We may collect personal information that you voluntarily provide when placing an order, contacting customer support, signing up for updates, or interacting with our website. This may include your name, email address, billing and shipping address, phone number, and payment details.
We also automatically collect certain non-personal information when you browse our website, such as your IP address, browser type, device information, pages visited, referring URLs, and usage data. This information may be collected through cookies and similar technologies to improve site functionality and enhance your experience.
Children’s Privacy: The EchoZen website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If such information is discovered, it will be promptly deleted from our systems.
In certain refund situations, EchoZen may request supporting media (such as photos or short video) solely to verify eligibility for a refund or return.
EchoZen uses collected information to process orders, provide customer support, deliver products, send updates, improve website performance, and communicate with you where permitted by law.
You may opt out of marketing emails at any time by clicking the unsubscribe link included in our communications.
We may share your personal information with trusted third-party service providers that assist with payment processing, order fulfillment, shipping, analytics, email delivery, and customer support. These providers are required to safeguard your information and use it only for authorized purposes.
We may also disclose information when required by law or legal process, or to protect the rights, property, or safety of EchoZen, our customers, or partners, including in the event of a merger, acquisition, or asset sale.
EchoZen may use cookies, pixels, and other third-party tracking tools for analytics, advertising, and performance monitoring. We do not control how third parties collect or use data through these technologies.
You may disable cookies through your browser settings, though some website features may not function properly as a result.
EchoZen may advertise through third-party platforms such as Google, Facebook, Instagram, and other advertising networks. Any data collected by these platforms is governed by their own privacy policies and terms.
Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or request deletion of your information. Residents of the European Economic Area (EEA) may be protected under GDPR, and California residents under CCPA/CPRA.
EchoZen uses reasonable safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
EchoZen reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of the website indicates acceptance of the updated policy.
If you have any questions regarding this website, please contact us through the website "https://www-echozen.com".